FREQUENTLY ASKED QUESTIONS
We aren't comfortable in front of the camera. Will you help with posing?
This is the most common question we receive from our couples! Our approach is to put you into natural positions and allow you to just be you! Sometimes we give romantic prompts such as, "What is your favorite thing about each other?", for example. Instead of telling us the answer, talk to each other about the question and we will capture what naturally flows out of that. Soon after you'll start to feel relaxed and we will ease you into different poses and sceneries. By the end you will have forgotten about the cameras and you'll feel like you've just had a special date with your fiancé or new spouse!
How many total pictures will I get back?
You will receive 300-500 edited photos. This depends on how many hours of coverage you've booked.
How do we get the photos?
You will receive an email with a link to your digital gallery which allows unlimited free downloads. You can purchase prints through the same website at a discounted price with a coupon code. All couples will have full print rights once photos are delivered.
When will I get the full, edited gallery?
You can expect to get the full wedding gallery back in 4-5 weeks. You can expect engagement photos back in 3-4 weeks.
How many pictures come in the printed photo album?
20 - 30 highlight photos are included in the printed photo album. We will take care of the printing process and mail the album to you.
Are the photos watermarked?
No. However, we appreciate when you tag 7Nine Photography when posting your pictures on social media.
When will I get my wedding video back?
You can expect the complete edited wedding video back in 2-4 months.
How long is the highlight video?
The highlight video can be anywhere from 3-6 minutes long depending on hours of coverage.
Does the video have audio?
Yes. The groom or officiant will have a small microphone on them during the ceremony to capture the vows. Segments of the ceremony and vows will be included throughout the video along with music.
Will the full ceremony and speeches be included in the video?
You will receive a highlight video with parts of the ceremony, reception, speeches etc. included. The video clips will be edited together to tell a unique story of your day.
How do we get the video?
You will receive an email with a link to Vimeo which allows unlimited free downloads.
How are payments scheduled?
We require a $100 nonrefundable deposit to lock in your date and the remaining payments will be split up between 3 payments. The due dates for those payments will be outlined on your contract.
What is your refund/reschedule/cancelation policy?
You are able to get a full refund minus your $100 deposit as long as you provide notice of cancellation 30 days prior to your wedding date. If you reschedule and we are available for your new date, then there is no extra charge. If we are not available for your new date, you will receive a full refund minus your deposit.
Are the hours in the package continuous?
Yes. For example: If an 8 hour package has a start time of noon, we will cover the day from noon until 8pm. This includes travel time between the getting ready venue, the ceremony and the reception venue.
Can I add extra time?
If you decide to add additional time to your package, the rate is $150 an hour if given notice at least one week before the wedding date. The additional payments will be due before the wedding date.
Can we add overtime the week/day of?
We understand that schedules change and can get behind sometimes. If you choose, we can stay to cover as needed. Our rate for week/day of overtime is $250 an hour. Talk with us if you decide you need the extra time and we will send you a bill for the additional time after the wedding. The payments will be due before the pictures are delivered.
Are there any hidden charges or fees?
Never! We make sure to be upfront with everything that's included. If you select any add ons, we make sure to let you know the complete price during our discussion and on the contract. Also, all packages are subject to sales tax.
Where are you located/do you travel for weddings?
We are based out of Nashville TN, but we love to travel! We are willing to travel outside of the state and country for destination weddings, elopements, etc. Give us a call or shoot an email and we can discuss more details on traveling to your wedding.
Ready to book? Contact us!